To help you remain fully operational, our Customer Service team holds three key values:
- Listen to the customer.
- Respond quickly and honestly.
- Keep in touch to ensure customer satisfaction.
Before contacting Customer Service, or if you wish to return equipment to Med-Eng, please review our brief list of Frequently Asked Questions (see below).
If you do contact Customer Service (service@allenvanguard.com), the following information will be required:
- The exact type of equipment, model number, and serial numbers.
- The date of purchase and name of purchasing organization.
- Clear and specific information regarding the question or problem.
To request a quote on the purchase of new equipment, please follow the links on pages within the Products section of our website.
Med-Eng also has an established reputation for its ability to collaborate with customers to rapidly develop and field solutions for new and evolving threats. Learn more.
Frequently Asked Questions
Q: [+]
Q: [+]
Q: [+]